I recently read that persistence and trust are interchangeable. I found that interesting. My son and daughter are in leadership roles...

We drove to St. Louis to see our grandson yesterday and we used an app to direct us. It took us a totally different way that we had ever...

Do you remember your best friend from elementary school? Are you still close today? In some cases, I’m certain you have stayed in touch....

I’m back to doing spin classes at Ride in the Hill Country Galleria. It feels good to be back. These are my friends that I’ve ridden with...

Who ultimately defines your value proposition? If you said Marketing, you get partial credit, but it is the customer that defines it....

It’s not an either-or situation. This weekend we drove to Kansas to see our mothers and celebrate my mother’s 94th birthday. We love...

We own the trademark for the term “Intuitive to Intentional™”. People seem to like the term, and there are several interpretations of...

There is nothing like a crisis to drive change. But how do you use a crisis to drive great change, the right change? How do you balance...

Communication is the key to success. Sounds simple, but it is not. We mostly communicate how we want to hear things, not necessarily how...

When I was going to college, I worked in the service industry. Both of my kids worked in the service industry while they went to school....

I spent the last week in a little bit of a fog. I was out of my routine and out of my rhythm. On April 11th, my 93-year-old mother...

This weekend was a little overwhelming after the past week. I was off kilter. My routine was changed for a few reasons. First, my...

Last weekend I flew for the first time since July 2020. My wife and I flew to St. Louis to see our son and daughter in law, and to see...

Early morning is my favorite time of day. I love having coffee with my wife and watching the sunrise. We have a couple of chairs in our...

Most of us have heard the saying that if a tree falls in a forest, does it make a sound. In business, the saying is without metrics, does...

I’ve long held the belief that private industry is much more efficient than a government entity. However, I need to give credit where...

I work with a non-partisan nonprofit that focuses on ending violence through national legislation. I don’t say that to earn your praises...

This past week we started to see the effects of the winter storm and the hard freeze. Our live oak trees started to drop leaves early....

The challenges of being busy. What are the challenges of being too busy? As a sales leader or a salesperson, we can get caught up in...

What happens when work from home doesn’t work? It’s been nearly a year since we went into the pandemic driven life changes of working...